Go to the Guests tab on the left panel and click on Follow-up.
Click on the filters to see different types of Follow-up. CG Follow-up is only available for Platinum users.
![](uploads/support_images/16243602483631511__Manage_Follow-up.jpg)
Click on different Guest Cards to submit a comment or change the Stage of the Follow-up Journey.
![](uploads/support_images/16243601388663611__Manage_Follow-up2.jpg)